Filigree Discoveries' business is to develop and produce filigree jewelry and 100% handmade pieces. Filigree Discoveries presents general conditions for the purchase process in the domain www.filigreediscoveries.com and, as such, the conditions described are intended to structure, inform and regulate all purchase operations.

Filigree Discoveries reserves the right not to process/not accept any order placed by a customer who does not fully agree with these Sales Conditions or who does not correctly fill in the data requested in the registration act. Filigree Discoveries rejects any responsibility for any delay or impossibility of processing the order, namely upon delivery, resulting from an error or insufficiency of the data communicated by the customer.

In the event that there is any typographical/computer error in the presentation/description/price of the products, the customer has the right to return purchases and sales under the applicable legal terms. Likewise, Filigree Discoveries reserves the right to propose changes to the order in case the error harms the company.

*The colors displayed on computers depend on several factors such as the monitor resolution and the color temperature setting of the monitor itself, so the actual color of the product may not be exactly the same as the color shown in the photograph. However, we are always careful to provide the photographs on the product page as accurately as possible.

Online Orders

Placing an order at www.filigreediscoveries.com is very easy and respects all rules and laws of electronic commerce.

*The processing of orders begins only after confirmation of payment. If the data is not correct or you want to change the order, you can immediately request its change, or even cancel the purchase through our Customer Support.

*If, upon delivery, the order shows any sign of violation, you should not accept it, and you can immediately contact our Customer Support, so that they can resolve the situation.

Guarantee

Under European law, all new products are always entitled to a free 1 year warranty. In case of damage or defect, Filigree Discoveries undertakes to replace or repair the item.

We will not proceed with replacement or repair if there are signs of misuse of the product.
Filigree Discoveries is governed by the Law of Guarantees (Decree-Law No. 67/2003), updated by Decree-Law No. 84/2021.

prices and payments

The prices of all products on the www.filigreediscoveries.com website are shown in euros, taxes and fees included. Any change to the applicable VAT type will be immediately reflected in product prices. However, Filigree Discoveries reserves the right to change prices at any time.

Available payment methods:

• ATM
• MB WAY
• Credit or debit card
• ATM reference